Privacy Policy
What happens to the information you share with Phoenix Restoration and Cleaning.
1. Who We Are
Phoenix Restoration and Cleaning is an owner-operated carpet, tile, marble and water damage business serving Yucca Valley and nearby towns in California. This policy explains what information we receive, how we use it, and the choices you have.
2. Information We Receive
We receive the information you choose to share when you call us, such as your name, phone number, the property involved and the service you need.
When you send the quote form or the private feedback form on our review page, the details you enter (your name, phone number, email if you give one, the service and answers you choose, your star rating and message, and the page you sent it from) go to our customer management system, HighLevel, and are emailed to Phoenix Restoration and Cleaning so we can reply. Contact details are optional on the feedback form.
3. How We Use It
- To reply to you and prepare a free estimate.
- To schedule and carry out the work you book.
- To follow up about the job if you ask us to.
6. California Residents
If you live in California, you can ask what personal information we hold about you, ask us to correct or delete it, and you won't be treated differently for asking. We don't sell or share personal information for advertising.
7. Keeping It Safe
We take reasonable steps to protect the information you share with us. No method of sending or storing information over the internet is completely secure.
8. Other Websites
This site links to other websites, such as Google for reviews. Their own privacy policies apply when you visit them.
9. Children's Privacy
Our services are for adults. We don't knowingly collect information from children under 13.
10. Changes And Contact
We may update this policy when what the website does changes. This policy is governed by the laws of the State of California. Questions? Call us using the number below.